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Customer Reviews for Maplewood Auto Inc

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Here’s what some of our Holland, MI customers are saying about us:


My parents have been going here forever, they appreciate the honesty and integrity this business displays time and time again. We have taken cars here that we have considered purchasing and they've been great about fully inspecting the vehicle and giving us good advice about whether it's a solid vehicle or not. They are pretty busy but they do everything they can to accommodate you. It's hard to find a good auto place that still holds true to providing good honest service. Aside from Maplewood auto and Christian Brothers, I wouldn't take my car anywhere else.

Yelp Review


Friendly people. They took time to answer my questions.
I will do business with them again!!

Google Review


The only place I will ever take my car. It all stops and starts with trust, and that’s what Maplewood Auto demonstrates!

Google Review


Always priced fairly. They always get things done right. I think i had 3 repairs for less than 300 one time! They are knowledgeable, straightforward and tell you exactly what you NEED to hear. They do not give you the run around and throw parts at things. They offered to meet me somewhere when I had a difficult, frustrating electrical problem on a Volkswagen years back. Don't really take my car anywhere else.

Yelp Review


We have been getting our vehicles serviced at Maplewood Automotive for over 15 years and they have always done great work for us. The staff is very professional and personable. They take great care of their customers and the vehicles. If we ever had any disappointments with anything they took great care to make things right (That may have happened once in those 15 years).

Google Review


Great service, professional, and expedient work.

Google Review


The front desk team is great. Always easy to talk to and do a great job explaining the issues of the vehicle. They are a dependable team to work on your vehicle to keep your family safe.

Google Review


I've been bringing my vehicles to Maplewood for about 5 years now and I've always received incredible service. They always make sure that I understand the work that's being done to my vehicle and try to identify the best and most cost effective way to do any repair. 17/10 would recommend going to Maplewood for all of your future car work!

Google Review


We've trusted Maplewood Auto for all of our vehicle care for a long time. They are very honest with the vehicle assessment estimates, friendly service and attention to detail. We don't go anywhere else.

Google Review


Maplewood did a great job to find a new exhaust system for our older vehicle at a good price. Always appreciate their hard work and good service!

Google Review


5 stars!

Google Review


MapleWood auto is very friendly and fair priced. It was our first time going to Maple Wood auto and the reviews match the customer service and fairness. Our car went in for diagnostic work for check engine light on our Acadia and I believe they found the issue unfortunately the light came back on and is still on and I have notified them of the update I believe they will address the issue and get it fixed as I see their possible diagnosis going in the right direction. We will be taken it back here soon.

I searched for a place like this to take out vehicles to and so far I am pleased as the GMC dealership wanted to charge me over $2,000 to replace parts and that is not including labor which based on Maplewoods findings would not would fix our car... that would of been a waste of money.

Thank you that there is still shops around with great morals, honesty and faith based!

Google Review


Great garage!!!

Google Review


Phenomenal people, expert staff and very economical. We have been bringing our vehicles to Maplewood for many years. They have always treated us fairly and have never disappointed us. Highly recommend.

Google Review


5 stars!

Google Review


5 stars!

Google Review


Very pleased with my recent service at Maplewood Auto! Their communication was great, and they logically researched the most likely causes of my car's symptoms, keeping me up to date on their progress while also including my observations in their efforts. I drive a Mazdaspeed 3, which isn't a common car, but Maplewood did a great job on it; much better than the dealer, who really botched my previous service visit.

Maplewood Auto Inc Customer Review


5 stars!

Google Review


These guys just do everything right.
I've used them for my Audi and 20 year old Jeep for several years after my neighbor referred them to me.
Joe the owner and Steve make it all happen......and happen right, every time.
Quality work at a fair price.

Google Review


I always service my truck here

Google Review


Maplewood Auto has repaired my vehicles for over twenty years. They are consistently honest and courteous. Their work is excellent. I trust them.

Google Review


Well run, honest, hard working people

Google Review


Fair, honest and reliable.

Google Review


Excellent experience here - staff are friendly, thoroughly explain the work they're doing and all the options available. Will be back and will def recommend to others. :)

Google Review


I have been using Maplewood Auto since a friend referred me about five years ago. I drive hybrid vehicles exclusively and they have been amazing to work with! As a single woman with no car expertise, I always feel respected and valued. They take time to educate me and have always given me honest advice about priorities, costs, and safety needs. The very first time I used them, I couldn't pick up my car in time to pay them and they trusted me to return at a later date to pay! That kind of trust is unheard of in the car repair business! And their prices are great values! Very great practices during Covid to keep their employees and clients safe. They've helped me make decisions and have kept my 15 year old Prius running wonderfully even with 230,000 miles; I believe they'll keep it going to many more! I've tried several other repair shops in Holland over the past 30 years, but I'll never go anywhere but Maplewood now. I can't tell you how strongly I recommend them.

Google Review


5 stars!

Google Review


5 stars!

Google Review


5 stars!

Google Review


Finally a car repair service provider with honesty, integrity, and dependability! I trust them and their work!

Maplewood Auto Inc Customer Review


They are always busy, sometimes hard to find an empty parking spot... But they are reasonably priced haven't had any comebacks..I do tow a lot of vehicles here.

Google Review


Honest prices, quality work, and great customer service

Google Review


They are Great! I trust them lots!!! Thanks Maplewood Auto for being there for me! Always can count on you!

Maplewood Auto Inc Customer Review


My car recently produced a P0016 error and started idling loudly. Suspecting a issue with the timing belt, I set out calling local mechanics to see what the repairs would cost me. Most were unwilling to give me any estimate at all until I brought it to them and paid to have them look at it (which I understand, they don't want people getting upset about the price not matching up later). Some places were more helpful than others, but Maplewood Auto really stood above the rest. Bob was very friendly and helpful over the phone. He listened to my description and suspicions about the problem and went out of his way to get me a general estimate (that ended up being quite accurate). Impressed, I decided to go with Maplewood.

Since I didn't want to risk damaging the engine driving it to them, Maplewood recommended West Michigan Towing to me, which worked out well and I was pleased with their price. The repairs were finished on time and my car is running great. I felt Maplewood's price was very fair, and they even helped me with a misunderstanding I had with my power windows, free of charge. Maplewood was also very responsible in regards to the current social distancing rules in effect.

I highly recommend their services. Thanks again guys!

Google Review


These guys are great!

Google Review


5 stars!

Google Review


5 stars!

Google Review


Have taken my car there three times now. They are always honest with me, explain things thoroughly and the mechanics are very good at what they do. It's nice to have a mechanic I can trust

Google Review


5 stars!

Google Review


These guys have never let me down. Local and honest, they have given me such great service at great prices.

Google Review


Maplewood has been taking care of my cars--and me by extension, for years. I'm in Grand Rapids now, and thought I had found a new mechanic closer to home until they royally botched an oil change. Back to Maplewood I go! I trust their service. They explain what needs to be done and how urgent it is, help me understand the function of whatever the part is, and when something doesn't feel, smell, or sound right, they're able to help me understand the possibilities and take a look at it if needed.

Google Review


Good quality service and good prices

Google Review


Totally appreciate these folks. Easy place to come to have my car serviced with quality and integrity.

Maplewood Auto Inc Customer Review


5 stars!

Google Review


5 stars!

Google Review


MAPLEWOOD AUTO is the BEST!
As a single woman, I can always trust Maplewood to do what needs to be done - and nothing more!! I can depend on their judgement regarding needed maintenance with fair pricing. They have been my “go to” for auto needs since 2003 (and various autos). They are professional, friendly and respectful - I highly recommend them!

Google Review


5 stars!

Google Review


Thank you for the customer service you render

Maplewood Auto Inc Customer Review


5 stars!

Google Review


5 stars!

Google Review


Fixed my van in a timely manner. Great service and great staff

Google Review


5 stars!

Google Review


5 stars!

Google Review


5 stars!

Google Review


They do good work and they are trustworthy!

Google Review


As always, great service. Recently had a breakdown and had to have the car towed there. They were able to work it in and fix it within 2 days even though their appointment book was out 2 weeks.

Google Review


5 stars!

Google Review


I have taken my car here for years. They are so friendly and they explain things in simple ways (without talking down to you).

Google Review


4 stars!

Google Review


Excellent and courteous service, they tend to be on the expensive side but when it comes to your car and your safety, it's worth it. They go that extra mile, checking things that involve your safety.

Google Review


Honest people with competitive prices. I've moved away from Holland, but still prefer to have my car serviced by the Maplewood team.

Google Review


Other place tried to RIP me off so I took it here and it was worth it

Google Review


These guys are fantastic! They have pulled me out of a bind several times! They do everything on my truck now from oil changes to everything else! So glad I've found trustworthy mechanics! They will recommend what I may need to fix next, but have never sold me something I didn't need!

Google Review


My go to shop family values

Google Review


We were in Holland for our anniversary and the caliper on our jeep locked up. I called in the morning and they worked us in. They even dropped us off downtown while we waited. Once it was ready they picked us up so we didnt have to walk a half hour to their shop! Excellent service, very kind/polite staff. They didnt even seem to mind that we were from Ohio! Saved our anniversary trip! Only reason I gave them a 5 is because I couldn't give them a 6.

Google Review


Maplewood Auto always gets my vehicle in as soon as possible, they don't try to fix things unnecessarily ( they tell me if it's not a safety issue or if something can wait) there is no pressure. They are helpful if you need a loaner vehicle. Fair prices and honest assessments, excellent work and customer service!

Google Review


Always better than you expect!! Fast, and done well!

Google Review


Ended up driving from GR to holland just to get my car worked on here. The staff was very friendly and knowledgeable, and their rates were beyond reasonable. I plan on being a regular customer here from now on.

Google Review


Always helpful and friendly. So glad to have good service when my car needs it.

Google Review


Excellent service.

Google Review


Another great job !! Thanks guys !! As always I trust your judgement. On April 1st we had you service out granddaughters car for a noisy serpentine belt and lub job. She attends GVSU and I had drive down for the appt. Saying to her you people honest and trustworthy. They'll do the job right.
We expected to pay well over $100. and the bill was less than $30. for a lub job and cleaning the noisy belt. They did mention to her, if that doesn't last you'll need a new belt.
Again, Thanks for your Honesty !!
Bob Prins

Google Review


Extremely friendly, quick service, and a fair price.

Google Review


5 stars!

Google Review


We've been taking our vehicles to Maplewood for the past few years and have nothing but good things to say. They offer great service at a reasonable price and the experience is on par with premium brand dealership service or better even. They are even able to provide loaners at no cost. I can absolutely recommend them for the servicing of any vehicle.

Maplewood Auto Inc Customer Review


Top rate personal service! Always fair pricing. Very thorough and knowledgeable. I have been coming here for 20 years. Every time we bring one of our vehicles, we get honest, professional, and friendly service.

Google Review


The team at Maplewood Auto is knowledgeable and respectful. They provide you with feed back on what NEEDS to be done and what can wait. I have never felt pushed to make any repairs. They have been honest and upfront about everything. I recommend this shop to all my friends as a trustworthy shop that knows what they are doing and will not scam you.

I will take my cars here for as long as i live in holland.

Google Review


We have enjoyed top notch service from Maplewood Auto, experience, trustworthiness, and fair dealings has been a blessing for my family and our business for many years.

Google Review


5 stars!

Google Review


I have been in and out of the Holland area over the past 40 years. My father in law introduced me to Maplewood when they were at their 32nd Street location. They have become trusted friends over the years. I have been to other excellent service providers, but always wound up back at Maplewood. They've gone beyond being simply service providers, they have consistently shown that they value our relationship - and I'm not rich. It means a lot.

Google Review


5 stars!

Google Review


Maplewood has always been great but especially recently when my vehicle broke down. They took me right in that evening and since I didn’t have a ride home, they even stayed after hours until my ride could pick me up from the shop. Their customer service is great, I’ve been going to them for years and will continue to recommend them!

Google Review


Maplewood Auto is the only place I take my vehicle for repairs. They are capable, friendly, and trustworthy. I can always trust what they have to say needs to be worked on. Having loaner vehicles is quite a bonus and has helped me out on a number of occasions. Love the service that Maplewood Auto provides!

Google Review


Honest, superior service. Best in Holland.

Google Review


We've been using Maplewood for years, but haven't called on them for some time. We bought a couple new cars and used the dealer for warranty service. We bought a 2004 Ford Lariat pickup 7 years ago and had them do the service on it. I called them for a brake job on our 2016 explorer. We were told by a Ford dealer in Jan we were close to needing a brake job. 10 months later we took it to Maplewood for the job. Left it the day before. We got a call asking what's wrong with your brakes and I told them. Their answer was, no need for a brake job you have lots of pad left! We were prepared to leave $600. there and left with a $22. Bill! Would have dropped $800. at the Ford dealer and they would have done the job even though it wasn't needed. Those guys are as honest as the day is long and I've told them that! THANKS GUYS !!! I'D GIVE YOU A 10 STAR RATING IF IT WERE AVAILIBLE A strange thing happened! After I called for the brake job my truck started missing. One of the guys at the counter said, we can make that happen over the phone and started laughing!

Maplewood Auto Inc Customer Review


Amazing people! That do a great job!

Google Review


Trust & Honesty
When it comes to auto repair shops, two words that you want associated with it are trust and honest. I trust Maplewood Auto because they are honest. It doesn't hurt that every single person that I have communicated with (either in person or on the phone) is incredibly nice.

Google Review


They've been the best since we moved to Holland 20 years ago.

Google Review


I've been going to Maplewood for years and find them to be honest, skilled, and caring. They always check first before doing work, give accurate estimates, and, if money is tight, give you options. I just spent $1,000 there and felt good about it (!) because they took care of so many things (tires, muffler, brakes, oil change). My 6-year-old car is driving like new again.

Google Review


5 stars!

Google Review


Best Mechanic in all of Holland MI. Hands Down. Good genuine people!

Google Review


Even though they were booked solid, Maplewood agreed to take a look at my daughter's car to assess whether it was a serious problem or not. Very comforting to a parent to have honest, flexible repair shop. A real asset to a college town.

Google Review


Wonderful service! Had a brake line leak repaired immediately, with a loaner for the day. Thank you!

Maplewood Auto Inc Customer Review


The best!

Google Review


I have taken my car to Maplewood Auto for years. I moved to another state for 10 years and sure wish I could have taken them with me! Completely trustworthy. Extremely friendly! Like having a handful of family taking care of my car, and me having full confidence in their work, recommendations, and knowing they don't do "extra work" that isn't needed. Love Maplewood Auto! Would never go anywhere else!!

Maplewood Auto Inc Customer Review


5 stars!

Google Review


5 stars!

Google Review


These good are great

Google Review


Christian based, friendly honest people, we're I take my car.

Google Review


5 stars

Maplewood Auto Inc Customer Review


5 stars!

Google Review


Everyone is extremely helpful and they take the time to explain any issue to you. Absolutely would recommend them!

Google Review


Joe and his team are honest and trustworthy. They treat you like family. Whenever asked for a mechanic recommendation, I always say, "Maplewood Auto". Their actions exude integrity

Maplewood Auto Inc Customer Review


Great job, came out cheaper than what they quoted. Friendly and a lot of trust no run around. Thank you very much.

Google Review


Maplewood is the best! Efficient - Friendly - Trustworthy - Prices are good. Been servicing my cars for 14 years. As a single woman, it's important that I can trust them to do only what's necessary & not "take advantage" as some other places have done. Willing to work with me regarding finances when necessary.

Google Review


Very nice people and do great work. Great place to take your imported car - when you get tired of the BMW dealer.

Google Review


5 stars!

Google Review


5 stars!

Google Review


These words come to mind when thinking about Maplewood Auto.

HONEST: I trust what they tell me. They let me know what needs to be done now, and what can wait a little longer to help the wallet. I used to double check their quotes/estimates but it was a waste of time. They're very upfront.

COMMUNICATIVE: They call and let you know what's happening each step of the way if you ask them to. They give you accurate estimates and let you know when you can expect to have your car back.

FRIENDLY: The staff are all incredibly kind. They have selected their front desk personnel with the same care they select their mechanics and I always feel comfortable asking questions.

Do note--they're very busy due to the great business they run, so plan ahead when possible!

Google Review


5 stars!

Google Review


5 stars!

Google Review


Very upfront about pricing, which i love. They have done a great job every time i have been there. They also have loaner vehicles, which is incredibly helpful when you have an all day repair!

Google Review


4 stars!

Google Review


Maplewood auto goes above and beyond to help out! I have been going to them for over a year with all sorts of car problems and they have been wonderful with fixing my vehicle & with customer service. I highly recommend them!!

Google Review


Helpful and honest car repair.

Google Review


I have dealt with a lot of repair shops in the area. Maplewood Auto is now my go to! Quality service, friendly and and most importantly trust worthy! You can rest assured if you take your vehicle to Maplewood you will receive the best service for the best price! Highly recommended!!!

Google Review


5 stars!

Google Review


Good service!

Google Review


5 stars!

Google Review


Everyone at Maplewood Auto are so Wonderful, helpful and friendly. I recommend using them for your Auto needs!!! Thank you Joe!

Google Review


5 stars!

Google Review


Maplewood Auto has repaired my vehicles for over twenty years. They are consistently honest and courteous. Their work is excellent. I trust them.

Google Review


Great service!

Google Review


Maplewood is the best! They take care of both your car and you the customer!

Google Review


For Great work ,Great help Maplewood is the very Best inHolland for any kind of work on your car!!!!!!!!!!!!!!

Google Review


5 stars!

Google Review


Affordable quality service by professionals who recognize that, "excellence combined with integrity & personal service is what makes a business successful."

Well done guys!

Google Review


Hands down the best auto repair shop in the area. We have a large family with four vehicles (all with 100K+ miles on them). We rely on the team at Maplewood Auto to ensure our vehicles remain reliable and safe year round. I cannot say enough about the great service we receive from the Maplewood Auto team. Definitely a business with a high degree of integrity and care for their customers. The service is always prompt and the prices are always fair. We'll continue to rely on Maplewood Auto for years to come!

Google Review


First time at maplewood and now i understand why their ratings are so high! Super friendly people. You can really tell they value their customers!

Google Review


I run old cars, 7-24 years old. Maplewood has been servicing my cars for 20-25 years. They do the stuff I can't or don't want to do myself, and do it right the first time. I love this place.

Google Review


I had an appointment and was 2 hours late. Oh, how I was surprised when they said "No problem. Just leave the car and we'll take care of it." I told them I had to wait

for the service because I had a lot to do that day and needed the car. Again "No problem". Less than an hour later and I was on my way. Thank You Maplewood Auto

Google Review


First of all, I cannot thank everyone at Maplewood Auto enough. Second of all, we do not live in Holland or even Michigan (any more) - we currently live in Houston. Over the last seven years we have been gone, we have had work done on three different vehicles while we have been visiting. Keep in mind that the visits are not that long and Maplewood is always busy - that being said, they have always gotten us in and taken care of no matter the issue. The care for their customers is rare and I wish we had somewhere like that in the big city. To anyone who is local, Maplewood is a familiar name - to anyone who is new to the area or visiting, consider Maplewood Auto. It is the only place my in-laws have used for over forty years and we use while 1200 miles away from home. Thank you for the peace of mind while traveling and taking such great care of your customers.

Maplewood Auto Inc Customer Review


Maplewood Auto is a place I feel very comfortable taking my car to. The people are so friendly. I always feel they are honest. Always smiles when you walk in. I wouldn't go any other place.

Maplewood Auto Inc Customer Review


It just cannot get better than this! Honest, professional people with excellent character. A#1+++.

Google Review


I have been going to Maple Wood for years and will continue to go there as long as I live around here. I thoroughly enjoy the friendly, quick service that I have grown accustom to receiving at Maple Wood.

Google Review


Great place to get your car serviced. I use them for both business and personal vehicles.

Google Review


I had taken my car to two different dealerships who had been unable to diagnose an electrical problem that had been going on for three months, and the guys at Maplewood found and fixed it in half a day! I will definitely be bringing my car here from now on.

Google Review


I am very satisfied with Maplewood Auto. They were very fair and honest. I will likely give them more of my business.

Yelp Review


I've been using a vehicle that belongs to my sister and it started making a very loud and strange noise under the hood. My sister swears Maplewood is one of the few really honest auto repair shops she's ever been able to find. Well, I'm pretty much an idiot when it comes to cars and I didn't want to return the vehicle to her broke down so I went by Maplewood and was silently praying that it wouldn't be over $300 to keep the stupid car from self destructing while I was driving it.

I have no doubt that the man who helped me instantly picked up on the fact that I knew nothing about cars and if he had wanted to he could have suckered me out of a lot of money. Instead he came out to look at the car and listened to it and told me how I could get it fixed in 5 minutes and it wouldn't cost me a penny. I won't say what the problem was since I'm not about to have everybody who reads this know just how ignorant I am since it was probably something that 99% of the people would know and I should have known how to fix the problem. So anyways I took the mans advice and the vehicle now runs good without any alarming loud sounds coming from under the hood.

So if you're like me and tired of being ripped off by unscrupulous auto mechanics stop in here where they don't have a "girl tax" (that's where a mechanic charges for unnecessary repairs even if they aren't needed since they assume girls and dummies like me won't know any better) and they will be honest and only charge you to fix items that really need repairing. In a few months I'll be buying a car and when I do I now know that Maplewood will be my go to auto repair shop. Good job Maplewood and thank you!

Yelp Review


Maplewood Auto has been fantastic to work with. They are honest, respectful, and out perform their competition in customer service. I️ always feel confident that I’m being treated like family when I️ bring my vehicle in for work. Thank you guys for giving a non car guy so much confidence!

Facebook Review


They replaced the head gasket on my sons HHR ss when no other shop wanted to takle the job. Definitely recommend them friendly, knowledgeable and comuncation was great!

Facebook Review


Amazing and friendly customer service, fair and honest pricing, and high quality workmanship!

Facebook Review


Outstanding service. Completely trust our vehicles to the team at Maplewood Auto.

Facebook Review


Very pleasant staff, central location and cost efficient! Picked my car up today and it runs like new. Thanks Jason and staff at Maplewood Auto!

Facebook Review


Can I give a 10? Joe and Jason have been so amazing! Definitely will be back (hopefully not for a long time) Thank you so much!

Facebook Review


5 stars!

Facebook Review


5 stars!

Facebook Review


Maplewood Auto is one of the best auto repair shops in Holland they are awesome to work with if you have any problems they will work with you I take all my vehicle there I highly recommend Maplewood auto ask for Jason or Steve they are awesome to work with

Facebook Review


Maplewood Auto is the best place to take your vehicle. They are honest and caring people, and do a great job! So thankful for people like this!!!

Facebook Review


Joe & Jason...Thanks for the new Hankook tires you put on my wife's car. She says the car is quieter and rides much better.

Facebook Review


5 stars!

Facebook Review


A business with honesty and integrity.

Facebook Review


The most honest, competent, and caring business (of any kind) in West Michigan.

Facebook Review


5 stars!

Facebook Review


4 stars!

Facebook Review


5 stars!

Facebook Review


5 stars!

Facebook Review


Highly recommended!!

Facebook Review

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